Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
General
Protect Our Fish is a purpose driven brand on a mission to transform the fishing apparel industry. By combining innovation, sustainability, and performance, we create products that not only meet the demands of anglers but also leave a positive environmental footprint. Every step we take is dedicated to protecting our waters, preserving fish populations, and inspiring a stronger commitment to the future of our aquatic ecosystems.
We are based in southern part of Sweden, Höganäs where all products are shipped from.
Our apparel is made for anglers who appreciate both style and the inportance to stand behind soemthing great, whether you’re out fishing, heading to work, or out in the city.
Yes, we strive to ship our products worldwide whenever possible. We work with trusted shipping partners to reach customers across the globe and are continuously expanding our delivery network. If your location is not currently available at checkout, please contact us and we’ll do our best to find a solution.
Shipping times vary depending on your location:
Sweden & Scandinavia: 2–5 business days
Europe: 5–10 business days
Rest of the world: 10–15 business days
Shipping costs are calculated at checkout based on your location.
For international orders outside the EU, customs fees may apply depending on your country’s regulations. Any additional fees are the responsibility of the customer.
Returns & Exchanges
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original condition with tags attached.
Simply visit our Returns Portal and follow the instructions. If you need a different size, we offer free exchanges.
Yes, once we receive and inspect your returned item, we will issue a refund to your original payment method within 5–10 business days.
Contact Us
Our team is happy to help! You can reach us via:
Email: info@protectourfish.com
Social Media: DM us on Instagram [@protect.our.fish

